Last updated: 01/06/2026

Cancellations

Before processing. Because orders ship within 24 hours, the window to cancel is short. To request a cancellation, contact us at orders@justeefy.com as soon as possible after placing your order.

Once processed. Once an order has entered processing or shipped, it can no longer be cancelled and is handled under our Return policy.

Restocking fee on cancellations. Cancelled orders that have already been processed are subject to a $20 restocking fee.

Order changes. We are unable to modify an order once it is placed. If you need additional products, please place a new order.

Refunds

Method. Approved refunds are issued to your original payment method.

Timeline. Once a returned item is received and inspected, refunds are processed within 5–10 business days. The time for funds to appear depends on your card issuer or bank.

Deductions. Refunds reflect the product price, less the $20 restocking fee where applicable. Original shipping charges are non-refundable, and return shipping is the customer's responsibility.

Damaged or defective goods. Items that arrive damaged, defective, or incorrect are refunded or replaced in full — no restocking fee, no return shipping cost to you. See our Shipping & Return Policy for how to report these.

Non-refundable items. Decorated, altered, washed, or worn garments are final sale and cannot be refunded.

Contact

For cancellations or refund questions, reach us at orders@justeefy.com.