Privacy Policy

Last updated: 01/06/2026

Traveone Ltd. ("Justeefy," "we," "us," or "our") respects your privacy and is committed to protecting your personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial law. This policy explains what we collect, why, and how we handle it.

1. Information We Collect

We may collect:

  • Contact and account information — name, business name, email, phone number, and shipping/billing address.
  • Order information — products purchased, order history, and communications with us.
  • Payment information — processed securely by our payment provider. We do not store full card numbers on our systems.
  • Technical information — IP address, browser type, and site usage data collected through cookies and analytics.

2. How We Collect It

We collect information when you create an account, place an order, complete a form on our website, contact us, or browse justeefy.com.

3. How We Use Your Information

We use your information to:

  • Process, fulfill, and ship your orders;
  • Manage your account and provide customer support;
  • Communicate order updates and respond to inquiries;
  • Send marketing or promotional messages only where you have opted in — you can unsubscribe at any time;
  • Improve our website, products, and service;
  • Meet legal, tax, and accounting obligations.

4. Sharing Your Information

We do not sell your personal information. We share it only with trusted third parties who help us operate, such as:

  • Our e-commerce and hosting platform;
  • Payment processors;
  • Shipping and logistics carriers;
  • Email and analytics providers.

These parties may access your information only to perform services on our behalf and are required to protect it. We may also disclose information where required by law.

5. Cookies and Analytics

Our website uses cookies and similar technologies to operate the site, remember your preferences, and understand how visitors use it. You can control cookies through your browser settings; disabling them may affect site functionality.

6. Data Storage and Security

We use reasonable administrative, technical, and physical safeguards to protect your information. While no method of transmission or storage is completely secure, we work to protect your data against unauthorized access, loss, or misuse.

7. Your Rights

Under PIPEDA, you have the right to:

  • Access the personal information we hold about you;
  • Request correction of inaccurate information;
  • Withdraw consent or request deletion, subject to legal and contractual limits;
  • Ask how your information is collected, used, and disclosed.

To exercise any of these rights, contact us at orders@justeefy.com.

8. Retention

We keep personal information only as long as needed to fulfill the purposes described here or to meet legal and tax requirements.

9. Changes to This Policy

We may update this policy from time to time. The current version will always be posted on our website with its effective date.

10. Contact

For privacy questions or requests, contact our privacy contact at orders@justeefy.com.

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